Question 1

How do I locate a Vijaya Diagnostic Centre near me?

Accepted Answer

You can click on the Centre Locator mentioned on the top right bar of our home page website to locate centres in your city. You can also search in Google “Vijaya Diagnostic Centre near to me” to find the nearest centre

Question 2

Are wheelchair facilities available at your centre?

Accepted Answer

Yes, most of the centres have this facility.

Question 3

Can I check the operational timing of a Centre?

Accepted Answer

Yes, you can check the operational timing of a branch by selecting the centre you want to visit on our website or Google map of respective centre

Question 4

What is validity to avail a Health check package or a test booked online?

Accepted Answer

The validity of a health check package is 30 days from the date of invoice, for more detail to Terms & Condition of use section on our website.

Question 5

How to Prepare for Preventive Health Check-up?

Accepted Answer

Watch This Video for Detailed Information

Question 6

Validity of my health check has expired and I did not visit Vijaya Diagnostic Centre within validity period, can I still avail the same package?

Accepted Answer

Once the validity period is over for your registered package, the package cannot be availed. The amount paid by you during the registration process is non-refundable, non-transferable and gets forfeited if you do not visit the branch within the validity period. The amount paid by you during the registration of the special package cannot be utilized for availing other packages.

Question 7

Can I directly purchase Direct Marketing Packages from the branches of Vijaya Diagnostic Centre?

Accepted Answer

No. These are special promotional packages which are available for registration only during the specific campaigns and thus it is important for you to register there during the event/campaign. These are specially designed and discounted packages which are only available during the campaign with specific validity period.

Question 8

I have bought a Direct Marketing package for myself during the campaign and it is within the validity period of the package, I want to transfer this package to my wife/husband/mother/father/friend/relative.

Accepted Answer

The package once registered, is non-transferable. One has to utilize the package for the registered customer only.

Question 9

Can I get my pathology (Blood, Urine and Stool) samples collected from home?

Accepted Answer

Yes, you can book a Home Sample collection by filling form on our website or calling our customercare number at 9240 222 222.

Question 10

Can I prepone/postpone my Home Blood Collection appointment?

Accepted Answer

Visit Home page of our website and click on Download reports icon. You need to login with mobile number and OTP. You will see your latest report in PDF format.

Question 11

Are my reports shared with anybody else other than me?

Accepted Answer

No, your reports would not be shared with anybody else other than you.

Question 12

Is fasting necessary before undergoing a blood test?

Accepted Answer

Yes, fasting is recommended before undergoing a blood test.

Question 13

How to Prepare for a Blood Test ?

Accepted Answer

Watch This Video for Detailed Information

Question 14

How to prepare for a CT scan?

Accepted Answer

Important Instructions:

Generally, fasting is required prior to administering IV contrast. Fasting for ~ 4 hours (solid foods) is recommended.
Kidney function test (serum creatinine) in cases of positive clinical history.
Review of your medical history to determine that no issues exist preventing you from having a CT scan, such as pregnancy / contrast allergy or reaction (i.e., hives, rash, itching, breathing difficulty).
A person accompany for IV contrast procedure.

Pre-scan requirements:

Some CT scans require drinking oral contrast, for approximately 30–60 minutes prior to your scan.
Some CT scans involve an injection of contrast, for which an IV cannula will be inserted.

Post-scan Requirement:

You will be provided with post-procedure instructions at the centre

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